XFINITY TV Parental Controls

What kind of Televison Programs are your kids watching?
Set Parental Controls to protect your kids, even when you can't be there.

By setting Parental Lock codes, you can control what kinds of programming your family has access to. Comcast offers many options from TV Content Locks to Service Locks to control On Demand Purchases.

At-A-Glance Parental Control Options:

TV Content Locks Block access to specific types of TV content: Violence, Suggestive Dialogue, Sexual Situations and Language. These locks do not apply to XFINITY On Demand programming
TV Rating Locks Block access to all shows with a specific TV rating.
Movie Rating Locks Block access to all movies with a specific rating including XFINITY On Demand movies.
Master Locks Provide options to temporarily bypass locks or permanently clear locks to allow unrestricted access to previously locked programming.
Service Locks Block access to all XFINITY On Demand programs.
Hide Titles Replaces the titles of mature audience programs rated Adult or TV-MA within the on-screen guide with the words "Adult Progamming" or "TV-MA Programming"
PIN Setup Restricts unauthorized orders of XFINITY On Demand programs and Pay-Per-View events.

Family Friendly TV and Movies

Visit our "Family and Kids" section to learn more about TV shows and movies geared towards families and children.

Family friendly

Explore Ratings

Many parents are concerned about their young children watching programs with content that's more suitable for older children or adults. Visit "Explore Ratings" to learn more


Additional Resources

Steps to set a Parental Lock Code on Regular Programming For Cable TV Boxes

  1. Press the Menu button on the remote.
  2. Select the Home icon to display the Main Menu (the Home icon is the first icon on the left with the picture of a house).
  3. From the Main Menu, select Setup.
  4. In the next screen, highlight and select PINs Setup. Here you can:
    • Create a 4-digit Locks PIN to lock programs by rating, channels or titles.
    • Create a 4-digit Purchase PIN to prevent an unwanted purchase of pay On Demand or Pay-per-View programs.
    • Set an option to lock all programs after a power loss, until ratings and titles are restored.
  5. When you are finished, go back to the Main Menu.
  6. Select Parental Locks and enter the Locks PIN you just created.
  7. Use the arrow buttons on your remote to choose when the Locks PIN must be used. You can lock programs by title or rating, or lock an entire channel. You also can access the Locks Setup screen by pressing Menu on the remote and selecting the Lock icon.

Steps to hide Adult and TV-MA Titles

In addition to hiding the titles of adult-rated programs in the Movies category, parents can also hide the titles of mature audience programs rated TV-MA within television listings. The title of the program is replaced with the words "Adult Programming" or "TV-MA Programming" in the guide and within program descriptions.

  1. From the Parental Controls menu, select Hide Titles
  2. Select the category of your choice and press OK / Select.
  3. Select Exit to return to your current programming or Last to return to the Parental Controls menu.

Steps to make the MOST of your options: TV Content Locks

Did you know you can block access to specific types of TV content (e.g. TV shows with violence) within a TV rating while leaving other shows in that TV rating unlocked? For example if violence was offensive to your family, but language was not, you could lock TV14 shows with violence while leaving TV14 shows with strong coarse language unlocked. Note: these locks do not apply to On Demand.

  1. Select the Parental Controls menu through the Quick Menu by pressing Menu on your remote and select the Lock icon.
  2. Select TV Content Locks, then select the corresponding menu item of your choice. You can lock by: Violence, Suggestive Dialogue, Sexual Situations and Language.
  3. Use the Arrow buttons on your remote to scroll up and down the list. To lock a highlighted content level, press OK / Select on your remote. A lock icon will appear next to the levels locked.

Steps to set up receive a confirmation when an On Demand or Pay Per View event is Ordered:

  1. Log into My Account with your primary email address
  2. Select User & Preferences
  3. Select your Notification Preferences for On Demand and Pay Per View orders

Set Locks on your DVR