XFINITY Parental Controls Resources for Cyberbullying

Learn how to talk to your kids about safe online behavior and keeping their digital reputation positive.
Your active involvement and access to smart resources - including parental controls - can help foster a healthy digital relationship with your children.

Cyberbullying Resources

Cyberbullying and online harassment is nothing to take lightly, the damage an offender can cause a victim can last a life time. Online behavior is taken very seriously and we have compiled a short list of resources dealing specifically with cyberbullying to empower adults and children alike through difficult talks and situations.

How Comcast can help with cyberbullying:

Comcast offers the latest technology and education to help parents prevent and respond to cyberbullying:

  • Keep the computer in a public place and supervise your child's activity.
  • Instruct your child to avoid posting personal information online. Print out Comcast's Top 10 Security Tips checklist and keep it handy for quick reference.
  • Inquire about and try to visit your child's online communities and discuss the values demonstrated by those who participate.
  • Educate your children on cyberbullying and teach them to back away if they are targeted and to save the evidence (e.g., emails, web logs, etc.). This may help law enforcement or Comcast with investigating the matter.
  • If your child is in danger, report the issue to law enforcement right away. Learn how to report online safety issues.
cyberbully fist

What Is Cyberbullying?

According to the US Computer Emergency Readiness Team (US-CERT), cyberbullying is about using technology to harass or bully someone else. The Cyberbullying Research Center in "2016 Cyberbullying Data" defined it as when someone repeatedly and intentionally harasses, mistreats, or makes fun of another person online or while using cell phones or other electronic devices. You might think bullying has to be physical intimidation or harassment by postal mail or phone. But some people use computers, cell phones, and PDAs to abuse others through email, instant messaging, web pages, and digital photos.

Cyberbullying can take on many forms. Often, cyberbullies will adopt more than one tactic to harass a child.

Some real life examples are:

  • A website which places votes for the ugliest, fattest, or most unpopular child.
  • Hacking into a child's account or computer, stealing personal information, and posting it online.
  • A hateful message or death threat sent over email or on a social networking site.
  • The unsolicited distribution of thousands of text messages to a child's cell phone to run up the monthly wireless bill.
  • Peer pressuring friends to reveal personal passwords.

Why you should be concerned:

Cyberbullying can have serious long-term effects for the person being picked on as well as the person doing the harassment. It's important to teach children that the Internet is not anonymous, and everything posted online leaves a permanent digital footprint, traceable by law enforcement, educational institutions and future employers.

According to the Cyberbullying Research Center in "2016 Cyberbullying Data" approximately 34% of students in the survey reported being cyberbullied in their lifetime.

Cyberbullying can also be illegal, 49 out of 50 states in the U.S. have a bullying law, of which 47 states include electronic harassment according to "State Cyberbullying Laws: A Brief Review of State Cyberbullying Laws and Policies" by Sameer Hinduja, PhD. and Justin W. Patchin, Ph.D. At the very least cyberbullying often violates terms of service established by social media sites and internet services providers, and sites may take action against users abusing the terms of service.