XFINITY Parental Controls Resources for Copyright

Understanding copyright, its infringement, and how it may affect your Xfinity service.

Copyright Resources

Copyright, a form of intellectual property law, protects original works of authorship. An important part of being a good digital citizen is to understand how copyright impacts the creation and use of content.
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Additional Resources

Understanding Copyright

The Internet provides a powerful means to interact with and create content. It is easier than ever before to access, share, generate, and collaborate with all types of media. An important part of being a good digital citizen is to understand how copyright impacts the creation and use of content. You can read more about copyright at the FAQ webpage of the United States Copyright Office.

What is Copyright Infringement?

Copyright infringement takes a variety of forms, but online it frequently consists of the unauthorized copying or sharing of files containing music, movies, television shows, or computer games. Copyright infringement is a violation of U.S copyright law.

DMCA & Xfinity Service Impacts

"DMCA" stands for Digital Millennium Copyright Act. The DMCA provides copyright owners with a process for communicating notifications of alleged copyright infringement to service providers that store or host customer content, such as websites and hosting services, as well as Internet service providers, regarding their users. In turn, these service providers are required in most cases to act on valid notifications and to terminate in appropriate circumstances subscribers and account holders who are repeat infringers. At Comcast, we are committed to complying with U.S. copyright law and we require all Xfinity Internet customers to comply with it, too. Complying with all applicable laws is a key requirement of our Acceptable Use Policy for Xfinity Internet. Therefore, our customers and users may not store any material or content, or access, share or distribute any material or content using Xfinity Internet services, in any manner that constitutes an infringement of third party copyright rights. Not only would this violate the law, it would also violate our Acceptable Use Policy.

As part of our DMCA Policy, we place accounts of customers for whom we receive multiple DMCA notifications of alleged infringement into a multi-step DMCA repeat infringer policy. Upon receipt of repeated DMCA notifications in a calendar month, the customer account will progress from one policy step to the next one.

Actions that we may take under the DMCA repeat infringer policy include sending alerts of increased visibility to the account’s customer of record. In order to acknowledge these alerts, we may require the customer to log in to the account or call our support team. We also reserve the right to suspend or terminate, as well as apply other interim measures to, the Xfinity Internet service of any customer for whom we have continued to receive DMCA notifications of alleged infringement even after we have sent repeat infringer alerts. In addition, we may terminate in our sole discretion other Xfinity services provided to these customers when we terminate the Xfinity Internet service under this policy.

Understanding the Risks

In addition to violating Comcast’s Acceptable Use Policy as well as U.S copyright laws, and risking impact to your Xfinity Service, the technology and websites that support the illegal downloading, access or sharing of content can compromise your online security and privacy by disseminating viruses onto your computer that can access your files and even steal your passwords. According to a recent study, by Digital Citizens Alliance and RiskIQ, more than 30% of sites containing infringing content infected users with malware or compromised their home network in some fashion.


Often peer-to-peer technologies are used to share copyrighted material without the permission of the copyright owner. These technologies may share (through a file upload) some or all of the content without your knowledge, which may result in a generation of a DMCA notice sent to your account. Therefore, it is very important you are aware of any peer-to-peer technologies that reside on any computers that connect to the Internet from your cable modem.